Please read the following Refund Policy carefully:
If you cancel at least 10 day(s) in advance of the scheduled departure, there is no cancellation fee and we issue a full refund.
If you cancel between 4 and 9 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. 50% of total price refunded and full deposit refunded
If you cancel within 3 day(s) of the scheduled departure, there is a 100 percent cancellation fee. No refund
Should you miss your excursion or do not check the correct pick up point and time and other clients are collected at that point, then there would not be a refund we recommend all clients check the pick up point and time before the day of the excursion.
Refunds will be offered should excursions be cancelled due to weather.
Refunds will be offered for sickness provided an official Spanish medical letter is provided.