Terms and Conditions

TERMS OF USE:

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Excursionsfuerte.com’s relationship with you in relation to this website.

The term ‘Excursionsfuerte.com‘ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Our company registration number is and is registered as Excursionsfuerte.com with the Canary Island Government.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website contains material which is owned by or licensed to us apart from some material used that holds its respective license. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canary Islands.

USE OF IMAGES ON THE SITE:

By using this website and/or downloading any material, You agree to be bound by this agreement. This agreement applies to You and, if You are using this website on Your client's behalf, to You and Your clients. We reserve the right to change this agreement at any time without further notice. Your use of the site will be subject to the most current version of the terms and conditions published on the site at the time of Your use. By using this site and downloading or using any images listed under the Excursionsfuerte.com domain You agree to be bound by this agreement. Should You disagree with anything stated here please discontinue Your use of the site and erase all data You have downloaded.

All images provided by us are owned by Our Contributors. All rights in the images are protected by international copyright laws. You are solely responsible for determining whether Your use of any image requires the consent of any third party or the licence of any additional rights, and You should not rely solely on the information provided by Excursionsfuerte.com or its Contributors. If You are unsure whether additional third ­party rights are needed for Your use, You are responsible for consulting with competent rights management professionals or legal advisors.

INTELLECTUAL RIGHTS:

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Excursionsfuerte.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know­how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics,images, icons, and hyperlinks.

You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Excursionsfuerte.com without obtaining authorization from Excursionsfuerte.com.

GENERAL EXCURSION RULES:

In making bookings (including selling tickets) or otherwise promoting or making arrangements for Free, Land, Sea, Day, Night, Active and Resident Excursions (hereinafter referred to collectively as "Excursion" or "Excursions") transportation; tours; sports or any other recreational activities; meals or for any service, facility or activity Excursionsfuerte.com acts only as an agent for the independent excursion operator supplying such excursions or services. Participation by a passenger in Excursions is conditioned upon such passenger's acceptance of the terms and conditions set forth in the Passage Contract provided to you at the time of booking, these terms and conditions which are referenced on the back of the Excursion Ticket and, depending on the activity, other documents which, among other things, expressly release Excursionsfuerte.com from any liability for such participation. Participation may also be subject to the independent Excursion operators' own terms and conditions.

EXCURSION TIMINGS:

Departure times for each Excursion will be sent to you in form of an e-ticket for each excursion booked. These have been published according to information from our Excursion Operators, but are subject to change or the itinerary for any particular excursion be amended. Passengers are requested to report to the specified departure location at the designated time, as delay on your part can interfere with the pleasure of your fellow passengers we recommend you arrive at least ten minutes before, any later than the specified time and if you miss the pick up your excursion deposit can not be refunded. All pick ups are recorded and times officially stamped at each pick up.

EXCURSIONS WITH LIMITED PARTICIPATION:

Excursions may be purchased in advance on Excursionsfuerte.com using your credit card or debit card. Some excursions may require you to buy a separate ticket for any other activity in the same premises of the excursions on the day of the excursions (Example: The Rancho Texas Park has many other activities for which you can separately pay at the Rancho booking counter or any other Rancho Texas excursions on Excursionfuerte.com portal). Some excursions (not land or sea) will charge a direct fee for bus pick up this is to be paid on the day and will be specified on your ticket.

PERSONAL POSSESSIONS:

Coats, wraps, umbrellas, cameras, handbags, traveling bags and similar personal articles remain at all times through the Excursion under the passenger's custody and control. Be careful that you do not leave your possessions unattended at any time in the car or coach in which you are traveling.

PRICES & TICKETS:

The prices for Excursions are subject to change without notice and the excursion . Prices are confirmed at the time of booking. Tickets can be changed to a later date but with a 48 hours prior notice only. You cannot transfer excursion tickets to anyone else.

EXCURSION CANCELLATION & REFUND POLICY:

If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee and we issue a full refund.

If you cancel between 4 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. 50% of total price refunded and full deposit refunded

If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee. No refund

Should you miss your excursion or do not check the correct pick up point and time and other clients are collected at that point, then there would not be a refund we recommend all clients check the pick up point and time before the day of the excursion.

Refunds will be offered should excursions be cancelled due to weather.

Refunds will be offered for sickness provided an official Spanish medical letter is provided.

TRANSPORTATION:

All excursions offer pick ups from all resorts.

ECOLOGY & ENVIRONMENT

We believe in keeping our environment clean and so we work closely with our local agents to convey any environmental messages in our excursion programs and therefore ask you to support us in these efforts by respecting the cultures, customs and environmental issues of the various destinations we visit.